Email support
We aim to reply within 2 business days. Include your iOS version and what you were doing when things went sideways.
[email protected]Common fixes
I can't hear the voice cues +
Check the silent switch and volume first — cues respect your ringer settings. If you're on Bluetooth headphones, make sure they're connected before you start the session. Cue volume can be adjusted independently of music in Settings → Audio.
Audio stops when I lock the screen +
Fighting Frog is built to keep coaching with the screen off. If it stops, check that Background App Refresh is enabled for the app (iOS Settings → Fighting Frog), and that Low Power Mode isn’t aggressively suspending audio.
My music doesn't duck under the cues +
Start your music before starting the session, not during a round. If ducking still misbehaves with a specific music app, email us the app name — we keep a compatibility list.
The bell rings at the wrong time +
Force-quit and relaunch the app, then run one short test round. If timing drifts again, tell us your iPhone model and iOS version — timer drift reports get priority.